To ensure a smooth and efficient support experience, we provide our customers with a dedicated Support Ticket Platform. Users can now monitor the status of their support tickets and track all correspondence with our technical support team 24/7.
After signing in, customers gain access to:
- Active and archived support tickets,
- Information on the progress of ongoing requests,
- Real-time status updates and notifications,
- A Knowledge Base containing answers to frequently asked questions and practical guidance to help resolve common issues quickly and make the most of our services.
To use the platform, simply register on the website elprosys.zohodesk.eu. We invite you to take advantage of this new solution!
